Why can't I see my recent order in my account, and why didn't I receive an order confirmation email?

It is possible that when you placed your order, your email address wasn’t provided, which can sometimes happen when ordering on a mobile device without logging into your account. No worries though—just let us know by emailing us at help@pegai.com if you didn't receive an order confirmation or if you don't see your order in your account. We'll work to combine your accounts under your email address so that your order will appear the next time you log in. This should be updated within the next 24 hours. Thank you for your patience!