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Order Issues

  • Can I include a handwritten note with my order?
  • How can I care for and remove scratches or stains from my leather products?
  • How can I make changes to my order after placing it?
  • My package says delivered but I haven't received it. What should I do?
  • Why can't I see my recent order in my account, and why didn't I receive an order confirmation email?
  • Why do some letters look closer together or spaced differently in my embossed/firebranded text?
  • Why do the Marshall padfolios have wrinkles on the right side?
  • Why was my payment declined?

Categories

  • Leatherstein FAQs
  • Product FAQs
  • PEGAI Leather Facts
  • Shipping
  • Returns & Exchanges
  • Order Issues
  • Personalization
  • Miscellaneous
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